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I've found myself in a never-ending nightmare with Just Car Insurance F****ng me and my car over for what seems to be an eternity.
I thought I'd start a thread to vent, and for everyone to share their stories about being ripped off by insurance companies.
Here is my story:
WARNING: DO NOT INSURE YOUR CAR WITH JUST CAR INSURANCE.
My 2015 STI was insured with Just Car Insurance from new, unfortunately someone else ran a red and T-Boned my brand new pride and joy at 60KM/hr. 
Luckily I was OK, as was he.
That was 6 months ago and since then not only has my car not been written off, it's been repaired poorly to the extent that it has been into the repair shop 4 times! They did a bad repairs and refused to take responsibility for it, and instead lied to my face and told me that the cars inability to drive in a straight line was somehow my fault, and that other visual defect with paint and panel work were not their problem. I raised the issue with the insurance company and they didn't want a bar of it, I've been chucked under the bus by everyone. It took a 4 day long argument with my assessor to have the work rectified elsewhere (this is a right of the consumer under the NSW fair trading insurance industry code of conduct). In the last 6 months my STI has spent over 3 months in various workshops; and the other 3 months it's been an ugly mess of a car that is difficult to drive in a straight line. I've been lied to and no one in the company at any level wants to help me. I was even told that the windscreen cracking in the accident wasn't covered under the claim, event though someone had authorised the repair a few weeks before I asked why it wasn't done when I first picked the car up! 
I've sent an angry letter to their HQ and fingers crossed I will get the result I desire (car replaced). I'll update this thread when I get a resolution, but until then, I urge everyone with a car they care about to NOT insure with Just Car Insurance. All they care about is shareholders, they couldn't give a single s**t about the customer, or the customer's car. /rant.
