161 replies to this topic

[duncanm]

Also loyalty isn't rewarded these days. New clients/customers are...

yup - I've found it often pays to go in fresh with the same company -- they'll quote you a lower figure than your renewal.

They rely on some people just paying the bill when it turns up.

[Liberty]

Doesn't work out like that for me this time. I get a better lower CTP renewing as opposed to going in fresh.